At Aarcee Electrical Controls, customer satisfaction is our priority. Please review our return and exchange policy carefully before requesting a return.
- Products eligible for return or exchange must be returned within 7 days from the date of the invoice.
- All returned products must be in their original condition, unused, and accompanied by the original packaging, accessories, manuals, warranty cards, and invoice.
- Returns or exchanges may not be accepted if the product has been used, damaged due to improper handling, or is returned without its original packaging and documentation.
- In case of physical damage, missing items, or manufacturing defects, the issue must be reported to Aarcee Electrical Controls or the respective manufacturer immediately upon receiving the product.
- For products covered under the manufacturer’s warranty, customers are advised to contact the manufacturer’s customer care or helpline directly within 24–48 hours of identifying any defect or malfunction. The relevant contact details are provided with the product packaging or warranty documentation.
- Repair, replacement, or warranty claims will be processed in accordance with the manufacturer’s warranty terms and conditions.
For any assistance regarding returns, exchanges, or warranty support, please contact our customer support team with your invoice details.